Each Maélia piece of jewelry is meticulously handcrafted in our workshop located in Montreal, in the heart of the iconic Mile-End neighborhood. Laurène, the designer, brings every creation to life by imagining them before carefully crafting them.

Our jewelry is exclusively available on the maeliaatelier.com website and all pieces are unique. At Maélia, we do not resell purchased jewelry. Each creation is carefully handcrafted by the designer, Laurène, ensuring that every piece is unique, featuring its own distinctive characteristics.

Interested in offering Maélia jewelry in your boutique? If you would like to feature Maélia creations in your shop, we invite you to contact us via our form. We would be delighted to discuss this with you.

For our chain jewelry, we have chosen stainless steel for its many advantages, such as its hypoallergenic nature, its water resistance without color alteration, and its ability to retain its shine.

As for our jewelry made with beads, we meticulously select natural or semi-precious stones that give each piece an authentic and unique beauty.

To preserve the shine of your jewelry, we recommend removing it during the following activities:

• In water, especially during aquatic activities such as at the spa or the swimming pool, where chemical products could alter its appearance.
• During your sports sessions.
• When using corrosive products such as household cleaning products.
• During manual work that could damage it.

To maintain the splendor of your stainless steel jewelry, clean it gently with a soft, damp cloth, avoiding harsh chemicals.

For jewelry with natural or semi-precious stones, prefer cleaning with a soft, dry cloth to preserve their natural luster.

Avoid exposing your jewelry to excessive water or corrosive substances, such as perfume. By taking care of your jewelry in this way, you will preserve its beauty and shine over time.

For more information on caring for your jewelry, consult our jewelry care guide.

Measure your wrist or neck using a tape measure, then add 1 to 2 cm for a comfortable fit. Most of our jewelry features an extension chain, allowing you to adjust the fit to your preference.

For more tips on how to find the perfect size for your jewelry, check out our jewelry size guide.

Maélia jewelry is guaranteed for 6 months from the date of receipt of your order.

For more information about our warranty or how to request a repair, please visit our page dedicated to the Maélia jewelry warranty.

If you wish to make a change to or cancel your Maélia jewelry order, please contact us via our form.

We should be able to accommodate your request if your order has not yet been shipped.

We will only be able to change your delivery address if your order has not yet been shipped.

Contact us via our form and provide us with the new delivery address.

Delivery times may vary depending on your geographical location.

Your order will be prepared and shipped within 1 to 5 business days.

If you wish to exchange a piece of jewelry, please contact us within 15 days of receiving your order.

We will provide you with instructions regarding the exchange process.

Because we all have the right to change our minds, you may return any item that does not suit you within 15 days of receiving your order.

For more details, we invite you to consult our delivery and return policy.